This privacy policy applies between you, the user of this website and Box Tale Soup, the owner and provider of this website. Box Tale Soup takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.

Definitions and interpretation

  1. In this privacy policy, the following definitions are used:

Data – collectively all information that you submit to Box Tale Soup via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Cookies – a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Data Protection Laws – any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK:

GDPR – the General Data Protection Regulation (EU) 2016/679;

Box Tale Soup, we , or us – Box Tale Soup, a company incorporated in England and Wales with registered number 8171401.

UK and EU Cookie Law –  the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

User or you –  any third party that accesses the Website and is not either (1) employed by Box Tale Soup and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Box Tale Soup and accessing the Website in connection with the provision of such services

Websitethe website that you are currently using, https://www.boxtalesoup.co.uk , and any sub-domains of this site unless expressly excluded by their own terms and conditions.

  1. – In this privacy policy, unless the context requires a different interpretation: the singular includes the plural and vice versa; references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy; a reference to a person includes firms, companies, government entities, trusts and partnerships; “including” is understood to mean “including without limitation”; reference to any statutory provision includes any modification or amendment of it; the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

  1. This privacy policy applies only to the actions of Box Tale Soup and Users with respect to this website. It does not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media websites.
  2. For purposes of the applicable Data Protection Laws, Box Tale Soup is the data controller. This means that Box Tale Soup determines the purposes for which, and the manner in which your Data is processed.

Data collected

  1. We may collect the following Data, which includes personal Data, from you: name; contact Information such as email addresses and telephone numbers; web browser type and version; in each case, in accordance with this privacy policy.

How we collect Data

  1. We collect Data in the following ways: data is given to us by you, and data is collected automatically.

Data that is given to us by you

  1. Box Tale Soup will collect your Data in a number of ways, for example:

when you contact us through the Website, by telephone, post, e-mail or through any other means; when you elect to receive marketing communications from us; when you use our services; in each case, in accordance with this privacy policy.

Data that is collected automatically

  1. To the extent that you access the Website, we will collect your Data automatically, for example: we automatically collect some information about your visit to the website. This information helps us to make improvements to website content and navigation, and includes your the date, times and frequency with which you access the Website and the way you use and interact with its content. However, no personally identifying information is included in this data. For more information about cookies, see the section below, headed “Cookies”.

Our use of Data

  1. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons: internal record keeping; transmission by email of marketing materials that may be of interest to you; in each case, in accordance with this privacy policy.
  1. –  We may use your data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
  2. – For the delivery of direct marketing to you via e-mail, we’ll need your consent, via an opt-in. If you wish to unsubscribe and be removed from our mailing list, you have the right to do so at any time. The option to unsubscribe is provided at the bottom of every email newsletter, but to find out now how to withdraw your consent, see the section headed “Your rights” below.

Keeping Data secure

  1. – We will use technical and organisational measures to safeguard your data. Data is stored on securely, in the case of website visit statistics contains no personally identifying information, and is protected by two-factor authentication. If you have signed up to our mailing list through our website, the data is held in our account on the email marketing site MailChimp. We have two-factor authentication in place on this account to ensure that this data cannot be accessed by anyone other than Box Tale Soup.
  1. – If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: info@boxtalesoup.co.uk
  2. – If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

  1. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
  2. – Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

  1. You have the following rights in relation to your Data: Right to access – the right to request copies of the information we hold about you at any time, or that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete. Right to erase – the right to request that we delete or remove your Data from our systems. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it. Right to data portability – the right to request that we move, copy or transfer your Data. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
  2. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: info@boxtalesoup.co.uk
  3. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
  1. – It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

  1. – This Website may, from time to time, provide links to other websites, such as social media platforms or theatre sites where you can buy tickets for our performances. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of the third party website.


  1. – This website employs cookies necessary for the functioning of the website. Additional cookies are also used by the ‘YouTube’ and ‘Podbean’ players – details of these cookies can be found below.
  2. – All cookies will be used in accordance with current UK and EU Cookie Law.
  3. – On arriving at our website for the first time, you will be presented with a message explaining that we use cookies, and directing you to this privacy policy.
  4. – You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
  5. – You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
  6. –  It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
  7. – For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.


  1. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
  2. – Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  3. –  This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts

Changes to this privacy policy

  1. Box Tale Soup reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations. You may contact Box Tale Soup by email at info@boxtalesoup.co.uk


Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

elementor (boxtalesoup.co.uk) – This cookie is used by the website’s WordPress theme. It allows the website owner to implement or change the website’s content in real-time.
_stripe_mid (boxtalesoup.co.uk) – Stripe sets this cookie to process payments.
_stripe_sid (boxtalesoup.co.uk) – Stripe sets this cookie to process payments.

_cf_bm (podbean.com) – This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
PBSECURESUSID (podbean.com) – This cookie is set by the provider Podbean. This is a session cookie used to verify that the users are on secure sessions. It helps in implementing audio files on the website

uvc (addthis.com) – Set by addthis.com to determine the usage of addthis.com service.
at-rand (podbean.com) – AddThis sets this cookie to track page visits, sources of traffic and share counts.
CONSENT (YouTube.com) – YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.

swpm_session (boxtalesoup.co.uk) – This cookie is set by the Simple WordPress Membership Plugin. This cookie is used for membership login session and to provide access to the protected content on the website.This cookie keeps the login records so users don’t have to authorise each time while moving to the next page.

loc (addthis.com) – AddThis sets this geolocation cookie to help understand the location of users who share the information.
YSC (YouTube.com) – YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
VISITOR_INFO1_LIVE (YouTube.com) – A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
yt-remote-device-id (YouTube.com) – YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt.innertube::requests (YouTube.com) – This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
yt-remote-connected-devices (YouTube.com) – YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt.innertube::nextId (YouTube.com) – This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
m (stripe.com) – Stripe sets this cookie to process payments.

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Website designed by Box Tale Soup. Copyright © 2019 Box Tale Soup.
Box Tale Soup is a Registered Charity (no. 1149715)
Registered as a company limited by guarantee (no. 8171401)
Website designed by Box Tale Soup.
Copyright © 2019 Box Tale Soup.
Box Tale Soup is a Registered Charity (no. 1149715)
Registered as a company limited by guarantee (no. 8171401)